Privacy Statement

1. Information we collect

Depending on your relationship with us, we may collect:

• Names, business details and contact information
• Enquiries, correspondence and meeting information
• Client, employee, customer and supplier data where needed for agreed services
• Financial, invoicing, payroll and operational records relevant to authorised work

We collect information for lawful purposes connected to our services and only where reasonably necessary.

2. How information is collected

Information may come directly from you through enquiries, emails, applications, meetings or our services. It may also come from clients, property owners, tenants, referees, authorised third-party systems or service providers where lawful. Where the law requires notice for information collected indirectly, we take reasonable steps to provide it unless an exception applies.

3. How we use information

• Respond to enquiries and deliver Build, Run, Improve and Grow services
• Provide agreed business setup, operational support and process improvement
• Coordinate authorised administrative, financial and commercial processes
• Maintain business records and meet legal obligations

4. Sharing and confidentiality

We may disclose relevant information to authorised service providers, professional advisers, contractors or public authorities where lawful and necessary. Client engagement terms may specify further controls.

5. Technology and AI

Backer may use digital tools, automation and AI where appropriate for services. We assess privacy and security arrangements, limit the information used where practicable, and address client-specific permissions in service agreements. We do not knowingly submit confidential client information to publicly accessible AI tools without suitable safeguards or authorisation.

6. Storage, security and retention

We take reasonable steps to safeguard personal information against loss, misuse and unauthorised access, alteration or disclosure. Information may be held using cloud or other service providers, including providers outside New Zealand. We take applicable steps for overseas disclosures under New Zealand privacy law. We retain information only as long as reasonably needed or legally required, and take reasonable steps for secure disposal.

7. Website cookies and analytics

We use Google Analytics 4 (GA4), a website analytics service provided by Google, to understand how visitors use our website and to improve its content, performance and usability.

Google Analytics uses cookies and similar technologies and may collect information about pages viewed, interactions with our website, approximate location, browser and device details, and how visitors reach our website. Google may process analytics information outside New Zealand. We use this information to evaluate overall website traffic and usage trends.

You can manage or block cookies in your browser settings, although this may affect some website functionality. You can also learn about Google Analytics opt-out options and read Google’s Privacy Policy.

This section describes our use of website analytics. If we introduce advertising or remarketing tracking, we will update this statement and assess whether additional consent controls are required.

8. Your rights

You can ask us to access or correct personal information we hold about you. Contact the Privacy Officer below. We respond in accordance with the Privacy Act 2020.

9. Privacy enquiries and complaints

Privacy Officer
Backer Limited
hello@backer.co.nz

If you are not satisfied with how we respond to your concern, you can contact the Office of the Privacy Commissioner.

10. Updates

We may amend this statement as our services, technology or obligations change. The current version will appear here.